Franz Laage

2023 / Jul 21 / 10:37 CEST

There’s an ongoing HN thread about a outage and the non-response of their support. You can read about multiple commenters migrating to AWS. It’s ridiculous how resilient the Amazon cloud is. But that’s what you get by dog fooding your product. They’ve got a whole other billion dollar business arm relying on their infra. A lot of smaller hosting companies don’t have that luxury and it shows in cases like this. When Bezos calls you because his bookstore is down once a week, you sure as shit put the effort in. And all your smaller customers profit from that. (And you‘ll profit too because you’re going to charge them for that extra 9).

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